COVID-19 Bookings Update - 18th June 2020
We hope you are all managing through the challenging COVID-19 pandemic. We’ve really missed our visits to you and we’ll like to extend our thoughts to all who are affected by the ever-changing situation, it is truly a worrying time for us all.
We wanted to confirm we currently remain closed due to the nature of our highly interactive indoor facility and outreach services. Therefore, any visits or Discovery Centre experiences that we were due to carry out since 23rd March are presently not able to go ahead. If we haven’t been in touch to ask if you would like to reschedule, we would ask for your consideration on this. We do plan to fulfil all bookings which were unable to be run as planned.
For those of you who are have bookings coming up, we can’t fulfil these at present until the government tell us otherwise. Therefore, we would also ask you to consider rescheduling.
Over the past 3 months we have lost our entire source of income and unlike many businesses our costs have not really changed, due to animal welfare standards needing to be met. So far we’ve managed to struggle through with some government help and the generosity of the public.
In light of the above, we are launching a brand new virtual service which we hope will be of interest to you and your colleagues. Click here for more information.
Once lockdown is eased we will continue to offer our wonderful Educational Animal Workshops. We understand that there are concerns about inviting outside companies into schools and homes which is why we have been working in association with BIAZA (the British and Irish Association of Zoos and Aquariums) and Cheshire East council to update our risk assessments in preparation.